Survey Preview

Customer Satisfaction Survey (E-Commerce)
Thank you so much for choosing our [Mules'R'Us] online store! We appreciate your business and want to thank you for letting us know about your experience with us. We are committed to exceeding your expectations, and your candid feedback is critical. How are we doing?
Not at all No Somewhat Yes Very much so
1 2 3 4 5
1 2 3 4 5
  Very
Dissatisfied
Dissatisfied Neutral Satisfied Very
Satisfied
Ease of navigation
Look/feel of website
Ease of checkout
Self-help information
  Very
Dissatisfied
Dissatisfied Neutral Satisfied Very
Satisfied
Timeliness of delivery
Accuracy/completeness of shipment
Quality of packaging
Not at all Probably not Neutral Probably Very likely
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